Privacy Policy

1. Introduction

At Aussie Arms Exchange ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services (collectively, the "Service").

Please read this Privacy Policy carefully. By accessing or using the Service, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with our policies and practices, please do not use our Service.

2. Information We Collect

We collect several types of information from and about users of our Service, including:

2.1 Personal Information: Personal information is information that identifies you as an individual. We collect personal information that you voluntarily provide to us when you register for the Service, express an interest in obtaining information about us or our products and services, participate in activities on the Service, or otherwise contact us. The personal information we collect may include:

• Contact information (such as name, email address, mailing address, and phone number)
• Account credentials (such as username and password)
• Profile information (such as profile picture and biographical information)
• Firearms license information (such as license number, issuing authority, and expiration date)
• Payment information (such as credit card details and billing address)
• Communication preferences

2.2 Usage Information: We automatically collect certain information about your device and how you interact with the Service. This information may include:

• IP address
• Device type and operating system
• Browser type and version
• Pages you visit on our Service and the time spent on those pages
• Referring website addresses
• Search terms used to reach our Service
• Actions taken on our Service (such as clicks and views)

2.3 Cookies and Similar Technologies: We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

3. How We Use Your Information

We use the information we collect for various purposes, including:

• To provide, maintain, and improve the Service
• To process transactions and send related information, including confirmations and invoices
• To verify your identity and eligibility to use the Service
• To create and maintain your account
• To respond to your inquiries and provide customer support
• To send administrative information, such as updates to our terms, conditions, and policies
• To personalize your experience on the Service
• To send promotional communications, such as special offers and information about new features or products
• To monitor and analyze usage patterns and trends
• To detect, prevent, and address technical issues, fraud, and illegal activities
• To comply with legal obligations

4. How We Share Your Information

We may share your information in the following circumstances:

4.1 With Other Users: When you list items for sale or communicate with other users, certain information from your profile may be visible to them, such as your name, profile picture, location, and contact information.

4.2 With Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.

4.3 For Legal Purposes: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency). We may also disclose your information to:

• Enforce our rights arising from any contracts entered into between you and us
• Protect and defend our rights or property
• Prevent or investigate possible wrongdoing in connection with the Service
• Protect the personal safety of users of the Service or the public
• Protect against legal liability

4.4 With Your Consent: We may share your information with third parties when you have given us your consent to do so.

5. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our Service is at your own risk. You should only access the Service within a secure environment.

6. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your personal information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

We will also retain usage information for internal analysis purposes. Usage information is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer periods.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access the personal information we have about you
• The right to request correction of inaccurate personal information
• The right to request deletion of your personal information
• The right to object to processing of your personal information
• The right to request restriction of processing of your personal information
• The right to data portability
• The right to withdraw consent

To exercise any of these rights, please contact us using the contact information provided below. Please note that we may ask you to verify your identity before responding to such requests.

8. Children's Privacy

Our Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: privacy@aussiearms.com.au
Phone: +61 2 1234 5678
Address: 123 Main Street, Sydney, NSW 2000, Australia